| Industrial Dynamics has always
put quality at the forefront in engineering, manufacturing and service.
Total quality and our commitment to quality concepts served as
foundations for the refinement of existing quality systems, eventually
leading to ISO-9001 Certification. As a manufacturer of quality
assurance equipment, Industrial Dynamics recognized the significance of
ISO-9001 when it first surfaced and company management immediately made
the decision to pursue certification. |
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Industrial Dynamics' scope of
registration for ISO 9001 is:
"Development, design, manufacture, sale and service of automated
inspection,
coding, and other processing equipment for the beverage, food
processing, and
general packaging industries". |
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Quality Policy
In Keeping with
this Mission, It is Our Commitment to Provide Excellence in Service and
Superior Quality Products. We will Dedicate Our Efforts to Seek Constant
Innovation and Improvement in Our Quality Process. We will Achieve this
Commitment through the Dedication, Pride, and Personal Responsibility
Demonstrated by All Employees of Our Company.
In Support of this Commitment, the Requirements of ANSI/ASQC Q9001-1994
are Incorporated in the Principles and Practices of Our Quality System. |
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"The ISO 9001 Certification symbolizes
Industrial Dynamics' continued commitment to the highest level of
quality in our products and service. Although we have strived for
this achievement since our inception, the ISO process has very stringent
guidelines that will keep us focused on that goal."
- President & CEO
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"Many people have asked whether our
decision to strive for ISO 9001 was based in the hope that it would
increase business. It was done for the intrinsic value of
improving the quality of our operations and thereby increasing
productivity and reducing costs. ISO enhances our sophisticated
and comprehensive systems that promote value-added quality and customer
satisfaction. The stringent requirements of ISO make good business
sense. We hope this does become a marketing asset and put us in a
position to do business with like-minded firms."
- Executive Vice President |
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"ISO 9001 Certification is a pinnacle
achievement for Industrial Dynamics and is a direct reflection of the
dedication and involvement of all employees. The power of ISO 9000
for us has been the value-added quality tool of communications.
Communications is key to customer satisfaction. It's key to
managing the advanced manufacturing methods that make just-in-time
operations possible. And it's key to creating positive company
morale that leads to increased productivity. Our ISO 9000 systems
and technologies actively promote communications between management and
employees so that information and knowledge creates a collaborative work
environment for sustaining the highest levels of quality
assurance."
- VP of Quality Assurance & Performance Improvement |
"While many companies that pursue ISO
certification complain about it's documentation nightmare and the
bureaucracy it creates, we ve found the ISO journey to reveal problem
areas and help identify skill training needs for the company. Our
documentation is only a tool. And it can be a misplaced tool if
the people skills are not placed first. Involving our employees in
the ISO process has created a flexible documentation system - a tool in
their hands for not only operating our systems, but also to gather and
process whatever information they require to optimize their work.
We ve been able to overcome the barriers some companies see in ISO by
first focusing on the people in the company and their
work styles and needs."
- VP & General Manager, Customer Support |
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"I know that our success in demonstrating
an ISO 9001 quality system was due to the following factors: our
management and employees working together to insure synergy of our
procedures; our commitment to document the core business processes; the
outstanding efforts of all employees in helping us achieve our goals for
ISO certification. Specifically, the willingness to do whatever
was necessary to help our organization implement the ISO standards in
the least invasive manner possible enabling us to achieve other key
company goals .... it does take significant time but the end results are
superior, many thanks."
- Vice President of Research & Development |
"IDC should be very proud of their
accomplishments in quality assurance systems development and
implementation and we are pleased to see IDC achieve this
benchmark. The employees demonstrated their knowledge and
commitment to the company s quality standards and quality policy.
Our congratulations to all."
- Lead Assessor for SGS International Certifications
Services |
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| It is imperative in the
implementation of any serious quality program that it receive full
support from the top management of the company, as well as support from
every employee. We believe we already had that and that our ISO-9001
Certification stands as evidence of our ongoing commitment to our
customers. |